You can ask us to delete your EDAS account and its data at any time. This applies to the website, the app at app.edaspanel.com and the EDAS Android app — they all use the same account.
How to ask
Send us a message from the email address or phone number on your account, so we know it’s you. Tell us your login email and your workspace name.
- Email: support@edaspanel.com
- WhatsApp: +919998185991
What we delete
- Your login: name, email, phone number and password.
- If you are the only owner of your workspace: the workspace and everything in it — marketplace accounts, imported files and their data, products and costs, tickets, return check-ins and settings.
- If other people share your workspace, we remove only your login, and the workspace stays with them.
What we keep
Records of payments you made to us (amount, date, plan and transaction number) are kept for as long as Indian tax law requires, and then deleted.
How long it takes
We confirm your request within 3 working days and delete the data permanently within 30 days. Deleted data cannot be brought back, so download anything you want to keep first.